AI Chatbot Blog โ€“ Customer Support Automation Tips

Tips, trends and guides for businesses using chatbots

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Feb 17, 2026

AI Chatbots in 2026: 7 Trends Transforming Customer Support

Chatbots are no longer just FAQ machines. 7 trends defining AI support in 2026.

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Feb 14, 2026

Chatbot for E-commerce: Complete Guide for Online Retailers

From product questions to shipment tracking โ€“ a chatbot handles 80% of customer requests.

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Jan 22, 2026

Chatbot vs. Live Agent: When to Use Which?

Chatbot or human? It depends. Here's when AI saves money and when you need a live agent.

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Feb 12, 2026

GDPR and Chatbots: How to Collect Customer Data Legally

Chatbots collect names, emails, query history. What's legal? GDPR compliance guide.

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Jan 15, 2026

How a Chatbot Can Boost Your Online Store Sales by Up to 30%

Chatbots answer customers 24/7, recommend products, and recover abandoned carts.

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Jan 29, 2026

How to Set Up a Website Chatbot Without Programming in 30 Minutes

Register, upload knowledge base, embed widget. Three steps and your chatbot is live.

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Feb 10, 2026

5 Most Common Chatbot Mistakes (And How to Avoid Them)

Chatbot gives nonsense answers, customers are frustrated, conversions drop. Here's how to fix it.

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Feb 5, 2026

Chatbot ROI: How to Calculate the Return on Your AI Support Investment

A chatbot costs $0.02 per answer vs. $0.50โ€“2 for a human agent. Calculate your company costs.

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