Customer Support & Helpdesk

Automate up to 80% of customer support queries with AI chatbot

Try SiteBot24
🎯

The Challenge of Modern Customer Support

Customer expectations have never been higher. They want answers immediately, at any hour, on any channel. Meeting these expectations with a purely human team is expensive and often impossible.

SiteBot24 transforms customer support from a cost center into a competitive advantage.

What SiteBot24 Does for Customer Support

Instant Answers to Common Questions

80% of customer queries are repetitive. Your chatbot handles these instantly:

Your team focuses on the complex 20% that actually needs human expertise.

24/7 Coverage Without 24/7 Staffing

A customer has a question at 11pm on a Sunday. Without a chatbot, they wait until Monday – and may choose a competitor who answered. With SiteBot24, they get an immediate, accurate response.

Business impact: Businesses report 35–45% reduction in support tickets that require human handling.

Seamless Human Handoff

When a query exceeds the chatbot's scope, it transfers smoothly to a human agent – with the full conversation context. No customer has to repeat themselves.

Key Features for Support Teams

Conversation History: Full transcript of every chatbot interaction, searchable and filterable.

Gap Analysis: Built-in reporting shows which questions the chatbot couldn't answer – your content improvement roadmap.

Satisfaction Ratings: Post-conversation ratings show you where the chatbot is excelling and where it needs work.

Multi-language Support: SiteBot24 supports 11 languages out of the box. One setup, global coverage.

Integration with Your Support Stack

SiteBot24 works alongside your existing tools:

Getting Started

  1. Sign up at SiteBot24.com
  2. Import your FAQ or create questions and answers manually
  3. Add the widget code to your website (one line of HTML)
  4. Monitor and improve using the analytics dashboard

Most businesses are live within one day. No developer needed.

Typical Results

Pricing

£0.02
per query

Top-up from £8.50