Patient scheduling, answering questions, reducing admin workload
Try SiteBot24Healthcare organizations face unique chatbot requirements: the need to be helpful and informative while maintaining appropriate boundaries – never replacing professional medical advice.
SiteBot24 is designed to handle healthcare's informational and administrative needs while clearly directing clinical questions to qualified staff.
"What documents should I bring?" "Is parking available?" "What are your opening hours?" – practical information that reduces no-shows and preparatory phone calls.
"Do you have a dermatology department?" "Which specializations are available in the clinic?" "Can I book a physiotherapy session?" – help patients find the right service.
"How do I request a referral?" "Can I get a copy of my medical records?" "What insurance plans do you accept?" – process information that staff answer repeatedly.
General, non-diagnostic information about conditions, treatments, or preventive care – directing patients to your published resources or trusted health information sources.
A chatbot provides a low-barrier channel for patients to share feedback or initiate a complaints process.
SiteBot24 best practice: Always include a clear disclaimer and an emergency contacts section in your chatbot setup.
Healthcare organizations must consider:
SiteBot24 stores data on EU infrastructure with full GDPR compliance support.
Start with administrative and informational content only. Build patient and staff confidence before expanding scope. The most successful healthcare chatbots grow incrementally based on real usage data.
Top-up from £8.50