Education & E-learning Chatbot

Support students, answer admission queries, automate administration

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Education Chatbots: Always-Available Support for Students and Parents

Educational institutions – schools, universities, training providers, online learning platforms – have a unique challenge: high inquiry volume from prospective students, current students, and parents, often with the same questions, asked repeatedly.

A chatbot creates a consistent, always-available information resource.

Key Use Cases

Prospective Student Inquiries

"What are the entry requirements for the Business program?" "When is the application deadline?" "Is there a scholarship available?" – a chatbot answers these 24/7, capturing prospective students' interest before they look elsewhere.

Application Process Guidance

Walk applicants through the process step by step. Collect documents, confirm receipt, explain next steps. The chatbot reduces the administrative burden on admissions teams.

Current Student Support

"When is the exam schedule published?" "Where can I find the reading list for Marketing 101?" "How do I apply for an extension?" – students have questions outside office hours. A chatbot provides immediate answers.

Course and Program Information

Detailed course descriptions, prerequisites, career outcomes – all accessible instantly via chat without scrolling through catalogues.

Technical Support for Online Learning

"I can't access my course materials" "The video won't play" "I forgot my login" – common LMS issues handled by the chatbot, with escalation paths to IT support.

For Training Providers

Corporate training companies benefit particularly from chatbots for:

Multilingual Support

SiteBot24 supports 11 languages, making it ideal for institutions with international students or parents.

Getting Started

Begin with your most common inquiry types. Most education providers find that admissions FAQs + current student support covers 70% of their chatbot use case.

Pricing

£0.02
per query

Top-up from £8.50