Shoptet Chatbot – AI Customer Support for Your Shoptet Store

Adding SiteBot24 to Shoptet

Shoptet is the leading Czech e-commerce platform. Adding the SiteBot24 chatbot to your Shoptet store takes 5 minutes and requires no technical knowledge.

Step-by-Step Installation

Step 1: Get Your Widget Code

After registering at SiteBot24.com and configuring your chatbot:

1. Go to Settings → Integration
2. Copy the widget code (a snippet of HTML)

Step 2: Open Shoptet Admin

1. Log in to your Shoptet admin panel
2. Go to Appearance → Templates
3. Click Edit template on your active template

Step 3: Paste the Code

1. In the template editor, find the Footer section
2. Paste the SiteBot24 widget code just before the closing </body> tag
3. Click Save

Step 4: Test

Visit your store and confirm the chat button appears in the bottom-right corner. Send a test message to verify the chatbot is working.

Shoptet-Specific Setup Tips

Product Page Chatbot: If you want the chatbot to answer product-specific questions, consider training it with your product catalog FAQ (top questions per product category, not individual products).

Order Status Integration: For automatic order status lookups, contact SiteBot24 support for the Shoptet API integration guide.

Mobile: The SiteBot24 widget is fully responsive and works on Shoptet mobile themes.

Troubleshooting

Widget not appearing: Check that the code is placed before </body> and there are no JavaScript errors in your browser console.

Chat button overlapping with other elements: Use the position settings in SiteBot24 admin to adjust the button position (bottom offset, right offset).

What to Do Next

After installation, train your chatbot with:

1. Your shipping and returns policy
2. Top 10 most common customer questions
3. Contact information and opening hours
4. Current promotions or important announcements

Most Shoptet merchants are fully operational within one business day of installing SiteBot24.